Coleg Y Cymoedd

Course Details

Level 2 Diploma in System Support

Locations and Attendance

Full Time - To be arranged

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Course Duration : 03/09/2018 to 28/06/2019
Course Times : 09:00 to 16:00
Course Code : 06F208AA


FT Registration Fee - £30.00

Please Note - These fees are for the 2018/19 Academic Year and are subject to change annually. Fees are payable for each year of study. Days, Times and Fees for Part Time and HE courses are subject to change. HE Tuition Fees will be confirmed April 2018.

Course Outline

This qualification offers you the opportunity to develop a career in maintaining and managing ICT resources. You will gain the knowledge and understanding required to support and maintain computer systems

Entry requirements

You will require 4 GCSEs grades A*- D including English and Maths or a Welsh Baccalaureate with a Level 1 in IT Users or a related vocational qualification. Or suitable experience.

You will be invited to attend an interview and will undertake an assessment in literacy and numeracy to establish any support required.

What will I study?

You will study the Welsh Baccalaureate where you will explore a wide range of areas including Wales, Europe and the World; Work-related Education and Personal and Social Education. As part of the Welsh Baccalaureate you will develop your Essential Skills.

You will study areas including: customer care, health and safety, hardware maintenance (including predictive, preventative and remedial maintenance, upgrades and fault finding), software installation and maintenance and networking. The course also teaches you wider, transferable skills that are needed for the successful completion of the Level 2 assessments..

How will I be assessed?

The Welsh Baccalaureate and Essential Skills assessments are via portfolio evidence and a higher project. For the Level 2 System Support qualification, you will undertake an assessment at the end of each unit. These assessments are either in class simulations or on-line multiple choice questions.

Career Opportunities and Progression

On successful completion of this course you will be prepared for employment in an IT support or servicing role. Alternatively you would be able to apply for a place on the Level 3 in IT System Support or Level 3 Nationals in IT.

Disclaimer Coleg y Cymoedd takes every effort to ensure the information on this website is accurate at time of being live. Coleg y Cymoedd reserves the right to make changes or withdraw without notice any of the courses, course facilities or support described.

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