Credit Control 19-03-2018
Start: 09:00 - 19/03/2018
End: 17:00 - 19/03/2018
Who is this course for?
: For anyone in business who is looking to improve financial management within their organization. Those who are involved with cash flow, credit control and profit management.
What will I learn?
: Course content incorporates the following areas of financial management:
• What is credit control?
• The cash flow cycle, and what happens when the cycle is broken
• Customer relationship management
• How to manage accounts effectively
• Confidentiality, terms and conditions and duty of care
• Payment methods, and why BACS is preferable
• Debt management
• Profit versus sales volume
• Late payment legislation (Government Directive
• Telephone techniques in credit control and note taking
How will I be assessed?
: No formal assessment