Coronavirus: Guidance for Coleg y Cymoedd

3 April 2020 - Principal Announcement

Learner Wellbeing Sharepoint - Learner Wellbeing  


18 March 2020 - 5pm Information for Parents/Carers of Learners

Update from Principal to all Parents/Carers of Learners - read here


18 March 2020 - 5pm Information for Learners

Update from Principal to all learners - read here



All official guidance and updates will continue to be communicated directly with staff and students via email and internal channels. 

Official guidance

Those wishing to stay up-to-date with official guidance can do so via Public Health Wales, and here is the link to NHS Direct Wales Self-Assessment Symptom Checker 

Staff and Learner Access

Our staff and learner access page contains the online resources to assist you to work remotely. 


How to contact us 

Our telephone lines are still open – if you would like to make contact with a campus, please use the contact details here 

Aberdare – 01685 887500, press option 1 

Nantgarw – 01443 662800, press option 1 

Rhondda – 01443 663202, press option 1 

Ystrad Mynach – 01443 816888, press option 1  

Application Query - If you’d like to speak to someone about a current application for a course starting September 2020, then please use our LiveChat facility located on the ‘Help Centre’ tab at the bottom of this webpage or email our Admissions team on   

Current Learner - If you are a current learner, please refer to the Frequently Asked Questions below.  If your query is not listed below or you would prefer to speak to a member of staff, please contact one of our campuses [link to telephone numbers] or email 

Members of staff – for members of staff who have a query, please visit the Remote Working SharePoint site  


Frequently asked questions for Learners  

Access to site (physical access) –  All campuses of Coleg y Cymoedd are closed for Learners. You will not be able to access College sites until further notice.  

Education Maintenance Allowance (EMA) and Welsh Government Learning Grants payments will not be affected by campus closures. We will also continue to fund free meals for those learners who are eligible, via direct payments. If you have a query that you wish to discuss with a Grants Officer, please use the email - Aberdare ( , Nantgarw (, Rhondda ( , Ystrad Mynach (

Exams and assessments – All GCSE and A Level exams have been cancelled by Welsh Government.  Updates will be provided to learners affected by all external exams (including vocational) as they become available.  

Free meals – for those learners who have free meals currently, a text message will have been sent to you providing an update. Our welfare team will make contact with you over the next few days to confirm bank details in order for money to be transferred to you. 

Current Applications – If you have already applied and had an interview, your conditional/unconditional offer still stands for the course you have applied for at Coleg y Cymoedd.  

Advice from Welsh Government indicates that GCSE grades may be awarded based on course work and teacher assessments.  Rest assured that our Admissions team will help applicants find a course that matches their results. 

New applications  - We are still welcoming applications for September 2020. To apply for a course, simply visit our courses page, click on a course you are interested in and follow the ‘Apply Now’ button. 

Interviews for applicants – Advice and Guidance interviews will now be conducted via telephone or online.  All current applicants who have not had an interview yet will be contacted via telephone or email to arrange an interview.  

Forgot your password or password expired – if you have forgotten, password has expired or you or wish to reset your password, simply follow the links to SAM . You will need your password to be active in order to access college resources such as Office 365, Teams, Moodle. 


Access to college resources for learners 

Learner Wellbeing Sharepoint - Learner Wellbeing

Office 365 and Teams - 

Username = learnerID@ 

Password = collegepassword 

Moodle - 

Username = collegeusername 

Password = collegepassword 

Tutorial Moodle - 

Username = collegeusername 

Password = collegepassword 


Office 365 Apps  

Access the Office apps you use and the files you need seamlessly from your desktop to your mobile devices, including; Teams, Outlook, OneDrive for Business, Word, PowerPoint, Excel, Skype, Teams, Office Lens, Yammer, and Stream. 

The links below allow you to learn more about Office 365 Apps for your devices (iOS, Android & Windows 10), as well as download them for free... 

Once you have downloaded this or any other Office 365 Apps, such as Teams, when promoted login using: 

username = 

password = college password 


IOS - 

Android - 




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