What Learners Say

Carys James

Carys Louise James, age 23, from Hirwaun, Aberdare 

What course did you study at Coleg y Cymoedd? 

I studied Cabin Crew level 2 at Ystrad Mynach from 2011-2012 

What made you decide to study at Coleg y Cymoedd? 

I decided to study at Ystrad Mynach because the course was exactly what I was looking for, it fitted in with my A Level studies at school and it was close enough to home to use public transport to get there as I did not drive. 

Why did you choose to study this course? 

My career aspirations have been to work within the airline industry as Cabin Crew and travel the world from a young age, as soon as I was old enough I started looking for a course that would help me achieve my dream. 

What are the benefits of studying at Coleg y Cymoedd? 

The benefits of studying at Coleg y Cymoedd was the support received from the dedicated staff. My tutors at the time were Alicia and Gabriella, they were great and motivated the class to pursue their ambitions in becoming Cabin Crew, the course content was relevant to the industry and helped me confirm this was a career I definitely wanted to pursue. 

What do you intend to do next/what are you doing now that you have left? 

Once I’d completed and achieved the course, I also completed my A levels and a BA Hons Business and HR Degree at Cardiff Metropolitan University but the desire to work with an airline and travel was still strong. 

I wrote to BA asking them how could I achieve the dream of one day working for them and they advised I get as much experience as possible in the hospitality industry, which I did. 

After working in Bars and Hotels part time and as Assistant Manager of the Visitor Centre at The Welsh Whiskey Company, I have been employed since June 2017 as Cabin Crew with British Airways based at London Heathrow travelling the world and living my dream. Prior to this I worked for Thomas Cook based in Cardiff as Cabin Crew (my first Cabin Crew job) for summer 16/17. 

How is the course helping you achieve your ambitions? 

I believe the course has definitely helped me to achieve the job of my dreams, it gave me a brilliant insight into the world of Cabin Crew. 

As part of the course we had a trip to Cranebank (BAs training facility for crew back in 2012) it is now known as GLA (Global Learning Academy), the visit provided a valuable insight into what goes on behind the scenes, the significant degree of responsibility that Cabin Crew have and especially the “glamour” of flying. 

How will studying impact on your life? e.g. increase confidence, better career opportunities, fulfil an ambition. 

Studying has given me the confidence to achieve things I never imagined I could, it has allowed me to fulfil my ambition to work for one of the world’s best known airlines and has opened doors for better career opportunities if I wish to progress. 

Would you recommend this college and this course to others? 

I would highly recommend Coleg y Cymoedd as a place to study, learn and achieve ambitions. I would also definitely recommend the course to anyone who is thinking about a career in the airline industry as Cabin Crew! 


Stuart Williams

Sky's the limit for Air Cabin Crew learner

A Caerphilly man has become a real high flier, embarking on a jet set career with one of the world’s leading airlines thanks to a vocational course on offer at the Ystrad Mynach campus of Coleg y Cymoedd. 

Stuart Williams, aged 21, from Caerphilly has seen his career really take off since he completed a Level 2 Air Cabin Crew and Passenger Handling Certificate at the Ystrad Mynach campus.

After attending a recruitment fair at Cardiff airport, he applied for a Cabin Crew position with Thomas Cook, who were impressed enough to snap him up before making him an official Cabin Crew member on his 18th birthday. 

He said: "I was still 17 and under the legal age to be recruited as Cabin Crew at the time I applied for the position, but the company liked me enough to hire me in advance.”

Stuart now works for British Airways and his goal is to become a Pilot. Between flying around the world he also studied for my NVQ level 3 and 4 in Travel and Tourism at the Ystrad Mynach campus with a view to applying for British Airways Pilot training sponsorship in the future.

He said: “I feel so lucky to have a career that I am really passionate about. I get to work with new people on every flight and visit fantastic destinations on a regular basis, which is a great perk.”

Gabriella Anderson, one of the Air Cabin Crew course lecturers at Coleg y Cymoedd said: "Many learners who undertake the course go on to become successful Air Cabin Crew for well-known airlines and success stories like Stuart’s are what make the course so rewarding to teach. It's so valuable to deliver a course that prepares learners specifically for their chosen careers.”

The 12-month course, delivered at the Ystrad Mynach campus is available to school-leavers interested in working in the air travel industry. Through theory and practical sessions – many of which are taught in a purpose built mock aeroplane cabin - learners are trained how to deal effectively with the health, safety and security of passengers and how to respond correctly to emergency situations. The intensive training includes community first aid, fire fighting, slide evacuation and foreign language skills.

Stuart, a former Ysgol Gyfun Cwm Rhymni pupil, said: "Thanks to signing up for the course I am now enjoying every second of a really rewarding career, and I’m so glad I did it. I would definitely recommend the course to other young people as a route to a job that combines customer service with fantastic travelling opportunities.”

Gabriella Anderson said: "The practical nature of the course through role play and mock aircraft flights makes it really enjoyable for the learners and really prepares them for the real thing. More importantly, it provides the school leavers with an array of confidence and exceptional customer service skills that they can take on to any career. It’s great to see Stuart doing so well and he is a great example of what possibilities this course can open up for learners.”



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