City & Guilds Level 3 Certificate for Retrofit Advisors

Training provider:
Trydan Training

Duration:
Up to 5 days (full-time) or up to 8 weeks (part-time)

Awarding body:
City & Guilds

Delivery:
Face to face or tutor-led online

Click here to apply for Tata Steel funding

Overview

This qualification is designed for individuals who want to work as Retrofit Advisors, supporting energy efficiency improvements in domestic buildings under the PAS 2035 framework. It provides the knowledge and skills required to advise homeowners and tenants during retrofit projects.

What will I learn?

The principles of domestic retrofit and the PAS 2035 standard
The role of a Retrofit Advisor within the retrofit process
Effective customer communication and engagement
Understanding building pathology, retrofit measures and risks
How to provide clear, accurate advice to occupants
Data collection and documentation methods to support retrofit projects

Key information

Funding eligibility criteria

Aged 19+
Living in Wales

Plus, one of the following:

Employed (inc. agency & zero hour contracts)
Self-employed
Full-time carer
Prisoner on day release

Entry requirements

Good level of literacy and communication skills
Basic understanding of construction or housing is helpful
Suitable for housing officers, customer service staff, and advisors in the energy or retrofit sector
No formal qualifications required, though previous industry experience is an advantage

Assessment

Online multiple choice knowledge tests
Assignments and practical tasks based on case studies
Evidence of skills and understanding collected in a portfolio

Career progression

Qualifies learners to work as a Retrofit Advisor under PAS 2035
Can lead to further training as a Retrofit Assessor or Coordinator (level 4 or 5)
Supports career development in housing, sustainability, or energy efficiency roles

Course dates will be discussed directly with the training provider upon successful completion of funding application. Any course dates arranged with the training provider prior to funding being secured may not be honoured – Course dates will only be confirmed once funding has been approved.